SHIPPING & DELIVERY

How long does it take for Raw Essentials to process my order?

We understand that our customers look forward to receiving the items fast, so we strive to ship out orders within 1-2 business days.

What are the local delivery options?

1. Standard Delivery
The estimated delivery time (excluding our processing time) is 1-2 working days after dispatch.

2. Same Day Delivery
Make your purchase before 2pm on regular business days (excluding weekends & public holidays) to receive your order within the day.
For orders placed after 2pm, weekends, and public holidays, the delivery will be on the following working day.

Enjoy FREE Local Delivery

For orders above $40, local standard delivery is free.

I need the items urgently, can I do a self pick-up?

*PLEASE NOTE THAT DUE TO THE CURRENT COVID-19 SITUATION, SELF-COLLECT OPTION WILL BE UNAVAILABLE UNTIL FURTHER NOTICE, THANK YOU.

Yes, here are the details for our local self-collect option:
1. Shop on our website and select self-collect option during checkout.
2. Please allow a processing time of 1 business day for your order.
3. Wait for our email to confirm your order is ready for collection.
4. Have the order number ready and head down to our office to pick it up.
5. Please note that self-collection is strictly by appointment, Mondays to Fridays excluding public holidays.

SELF-COLLECTION STEPS

Click Self-Collect Option

During checkout, choose the
self-collect option

Wait For Our Email

A confirmation email will be sent to you once your order is ready for collection

Prepare Your Valid Order #

Show us your valid order # to get your items at our office reception

Do you ship to countries outside of Singapore?

Yes, we provide shipping to key worldwide destinations. Shipping rates and methods are available during the checkout process.

How long is the delivery time for overseas packages?

For international delivery, please refer to this chart for estimated transit time. You might like to note that the shipping period is also subjected to local customs clearance.

If you have any other questions, please write to us at [email protected]rawessentials.com.sg.