What is the processing time for my order?

We understand that our customers look forward to receiving the items fast, so we strive to ship out orders within 1-2 business days.

How long will delivery take?

We ship via local standard delivery, and the estimated delivery time (excluding processing time) is 1-2 working days after dispatch.

Enjoy FREE Local Delivery!

For orders above $50, local standard delivery is free.

I need the items urgently, can I do a self pick-up?

We are very sorry but we do not have self-collect option at the moment.

Do you ship to countries outside of Singapore?

Yes, we provide standard shipping with tracking available to key worldwide destinations.
Shipping rates are available during the checkout process.

How long is the delivery time for overseas packages?

For international delivery, please email us at [email protected] for assistance.
You might like to note that the shipping period is subjected to local customs clearance.

Please note that Raw Essentials is not liable for packages held or delayed due to customs clearance.
All import taxes or related fees shall be borne by receiver.

If you have any other questions, please write to us at